Bomb Threat

STAY CALM

Nearly all bomb threats are a hoax intended to cause disruption and create panic.

Bomb threats are received via telephone, email, written note, and other means.

Follow these procedures:

• Remain calm.
• Refer to the Bomb Threat Checklist for guidance for important details.
• For threats made via phone:
• Keep the caller on the line as long as possible. Be polite and show interest to keep them talking.
• DO NOT HANG UP, even if the caller does.
• If possible, signal or pass a note to other staff to listen and notify authorities.
• Write down as much information as possible—caller ID number, the exact wording of threat, type of voice or behavior, etc.—that will aid investigators.
• Record the call, if possible.
• Call 911. Follow the guidance of the Dispatcher.
• Notify your direct manager.
• For threats made in person, via email, or via written note, refer to the Bomb Threat Checklist
• Be available for interviews with facility management and/or law enforcement.
• Follow the authorities’ instructions. Facility management and/or law enforcement will assess the situation and provide guidance regarding facility lock-down, search, and/or evacuation.